Shipping and Delivery Policy
At PrabhuWear.xyz, we are committed to delivering your orders promptly and efficiently. Please review our shipping and delivery policy to understand the process and timelines for your orders.
1. Order Processing
1.1 All orders are processed within 1-3 business days (excluding weekends and holidays) after you receive your order confirmation email.
1.2 If we are experiencing a high volume of orders, processing times may be slightly delayed. We will notify you of any significant delays.
1.3 Once your order has been processed, you will receive a shipping confirmation email with tracking information, if applicable.
2. Shipping Rates and Delivery Estimates
2.1 Shipping charges for your order will be calculated and displayed at checkout.
2.2 Estimated delivery times vary based on your location and selected shipping method:
- Standard Shipping: 5-7 business days
- Express Shipping: 2-4 business days
2.3 Delivery delays can occasionally occur due to unforeseen circumstances such as weather, carrier issues, or customs processing for international orders.
3. Domestic Shipping
3.1 We offer shipping across [Your Country]. Standard and express options are available at checkout.
3.2 Orders above [Free Shipping Threshold Amount] qualify for free standard shipping.
4. International Shipping
4.1 We currently ship to select countries outside [Your Country]. Please check our list of available countries during checkout.
4.2 International shipping fees are calculated at checkout and may vary based on destination and package weight.
4.3 Customs, duties, and taxes for international shipments are the responsibility of the customer. We are not responsible for delays caused by customs processing.
5. Tracking Your Order
5.1 Once your order has been shipped, you will receive a tracking number via email. You can use this number to track your package on the carrier’s website.
5.2 If you do not receive your tracking information within the specified processing time, please contact us at support@prabhuwear.xyz.
6. Delivery Issues
6.1 If your package is marked as delivered but you have not received it:
- Check with neighbors or building security in case it was delivered to the wrong address.
- Contact the shipping carrier to inquire about the package’s location.
- Notify us at support@prabhuwear.xyz, and we will assist in resolving the issue.
6.2 PrabhuWear.xyz is not responsible for packages lost or stolen after delivery.
7. Return to Sender
7.1 If a package is returned to us due to an incorrect or incomplete address provided by the customer, additional shipping fees will apply to reship the order.
7.2 Ensure all address details are accurate during checkout to avoid delivery issues.
8. Contact Us
If you have any questions or concerns about our Shipping and Delivery Policy, please contact us at:
Email: support@prabhuwear.xyz
Phone: [Your Contact Number]